As the Health Center Manager, Maysoon Haleem, RHIT, oversees non-clinical support staff and health navigators to ensure effective operation of the health center program. Effective operation includes, but is not limited to, performing essential functions such as front desk operations, front-end revenue cycle
procedures, health information management, and management of medical records.
Maysoon is a mother of three and also a living organ donor, having transplanted a portion of her liver to her infant son in 1992. Her son endured 3 more liver transplants within 4 years. It was during her son’s 4 liver transplants within his first 5 years of life that Maysoon began to learn the intricate workings of the insurance and healthcare system. Post-transplant healthcare is also critical. Thus, through her personal experiences in the past 25 years Maysoon became an advocate for healthcare and an unofficial expert. She made it a mission to ensure insurance companies pay for qualified claims they initially denied. She honed her skills when she went on to earn a Bachelor’s degree in 2015 in Health Information Management (the same year her son graduated college).
She enjoys the diverse population that IMAN welcomes and serves and is a firm believer that healthcare is a human right, not a privilege.